Terms of Service

Effective date: 30 June 2026 · Last updated: 12 July 2026

These Terms of Service (“Terms”) are an agreement between you and diapr.ai (“we”, “us”, “our”), based in Whitby, Ontario, Canada, that operates the diapr.ai web app, iOS app, Android app, and website (together, the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

1. Who may use diapr.ai

You must be at least 18 years old (or the age of majority where you live, if higher) and able to enter into a binding contract. The Service is intended solely for adult parents, legal guardians, and authorized caregivers, and is not intended for use by children.

By using the Service, you represent and warrant that you are the parent or legal guardian of, or otherwise have lawful authority to record and process the information of, the child(ren) whose data you enter, and that you have all consents and authority required under applicable law. We may suspend or terminate any account we reasonably believe is operated by a minor or without proper authority.

2. Your license to use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to use diapr.ai for your own personal, non-commercial infant- and child-care record-keeping. We reserve all rights not expressly granted.

3. Acceptable use

You agree not to:

• copy, modify, reverse-engineer, decompile, or attempt to extract the source code of the Service, except where this restriction is prohibited by law;
• scrape, use bots, or access the Service by automated means, or circumvent security measures, paywalls, or usage limits;
• resell, sublicense, or share your account credentials;
• upload or record content that is unlawful, infringing, or that unlawfully depicts or exploits any child;
• use the Service to surveil, stalk, harass, or harm another person, or in violation of any applicable law;
• interfere with or disrupt the Service or the servers and networks that run it;
• rely on the AI features for medical, clinical, diagnostic, or treatment decisions, or present AI-generated output as professional advice;
• attempt to jailbreak, prompt-inject, or otherwise manipulate the AI features, or to extract or reverse-engineer their underlying models, prompts, or training data;
• use the AI features to generate unlawful, harmful, or infringing content;
• connect the Service to any third-party app for an unlawful purpose or in breach of these Terms.

You are responsible for keeping your credentials secure and for all activity under your account, and you must notify us promptly of any unauthorized use. We may suspend or terminate access for conduct that violates these Terms.

4. Not medical advice (important)

5. AI features

diapr.ai offers optional AI features built on your own data, including AI Insights (such as timing predictions and pattern summaries), an AI assistant you can chat with, engagement nudges, and voice input for dictating into the app. Some AI features are off until you opt in; others are on by default and can be turned off at any time. Certain AI features are available only on eligible paid plans.

AI output can be wrong. AI-generated content (insights, assistant replies, nudges, and voice transcriptions) can be inaccurate, incomplete, out of date, or fabricated (“hallucinated”), and voice dictation may mis-transcribe what you say. It is labeled as AI-generated and is provided for information only. It is not medical, clinical, diagnostic, nutritional, or treatment advice, and you must not rely on it for any health decision. Always consult a qualified professional (see Section 4). You assume all risk from relying on AI features.

The assistant proposes; you decide. The AI assistant can read your family's data to answer your questions and can propose actions, such as adding a care log. Nothing is written to your records until you review and confirm it. No proposed change takes effect without your explicit approval, and you are solely responsible for anything you approve.

Nudges and insights are optional and informational, can be wrong, and can be disabled in your settings. AI features do not profile your child for advertising, and your data is not used to train public or third-party AI models. See the Privacy Policy for how our AI features process your data and who processes it.

6. Connected apps

You may choose to connect an external AI app, for example ChatGPT (OpenAI) or Claude (Anthropic), to diapr.ai. When you do, you authorize that app, through a consent screen, to use the same family-data tools as the in-app assistant: it can read your family data and propose actions, and, as with the in-app assistant, any change to your records still requires your explicit confirmation. Connecting an app requires an eligible plan and that you have turned on assistant access.

You control connections. These authorizations are granted by you, one app at a time, and you can revoke them at any time in your settings. You are responsible for the apps you connect and for reviewing the access you grant them.

Third-party terms govern shared data. Once your data reaches a connected app, it is handled by that third party under its own terms and privacy policy, not ours, and it is no longer within our control. We do not endorse connected apps, and, to the fullest extent permitted by law, we are not responsible or liable for the acts or omissions of any app you connect, including how it uses, stores, or shares your data. See also Section 11.

7. Your data, accuracy, and backups

Accuracy. You are solely responsible for the accuracy and completeness of everything you enter. The Service does not verify it.

The child's data. You are responsible for having the authority to record it and for using it lawfully and appropriately, including if you share access with another caregiver, in which case you are responsible for what those people do with the access you grant.

8. Subscriptions, billing and cancellation

• Paid plans are billed through the Apple App Store, Google Play, or Stripe, depending on your platform. Those providers process your payment, and their terms also apply. For purchases made through an app store, you must manage and cancel your subscription through that store.
• Auto-renewal. Paid plans automatically renew at the then-current price for the same period unless you cancel at least 24 hours before the renewal date. The price, billing frequency, and renewal are shown to you before you buy, and you consent to them at checkout.
• Free trials. Where offered, a free trial converts into a paid subscription at the end of the trial unless you cancel before it ends.
• Cancellation. You can cancel at any time in your app-store or account settings. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Refunds. Except where required by law or by the applicable app store's policy, payments are non-refundable and there are no refunds or credits for partial periods. App Store and Google Play refunds are handled by those stores. We honor any mandatory withdrawal or refund rights you have under applicable consumer law.
• Price changes. We will give you notice before a price change takes effect; if you do not agree, you may cancel before it applies.

Gift subscriptions

• How gifts work. You can buy a gift subscription for someone else through Stripe. You pay a one-time charge and receive a single-use gift code. When the recipient redeems that code in the diapr app, their first year of the gifted plan is free; after that year, the subscription renews at the then-current normal annual price on the recipient's own payment method, and the recipient can cancel at any time.
• You are charged once. As the gift purchaser, you are billed a single time for the gift. You are never charged a renewal. Renewals, if any, are the recipient's responsibility on their own card after the free year.
• The tier is fixed at purchase. A gift is for the specific plan (Plus or Premium) chosen at checkout. The recipient may later change or cancel their own plan, but the gift itself cannot be changed to a different tier after purchase.
• Single use. Each gift code can be redeemed once. If the recipient already has an active paid plan, the gift's value may instead be applied as account credit toward their subscription.
• Gift codes do not expire, but they have no cash value and cannot be exchanged, transferred for cash, or withdrawn.
• Gift purchases are non-refundable, including where a gift code is never claimed or redeemed, except where a refund is required by applicable law.

9. Referral program

From time to time we may offer a referral program that rewards you for inviting new users to diapr.ai. This is separate from the Gift subscriptions described in Section 8.

• How rewards are earned. When someone you refer signs up using your referral link and becomes a new paying customer, both of you may receive a reward (for example, a free month of Premium). The referred user's reward is applied as a one-time discount, and your reward is granted only after the referred user makes their first real payment: a payment that is actually charged and is not refunded, reversed, or charged back. Rewards may take time to appear while that condition is confirmed.
• Genuinely new customers only. Referrals must be genuinely new customers. You may not refer yourself, create fake or duplicate accounts, or use the program in a misleading or automated way, and only one reward is granted per genuinely new customer.
• Anti-abuse. We may withhold, delay, or revoke rewards, reverse credits, and suspend or terminate accounts if we reasonably believe the program is being abused, used fraudulently, or used in breach of these Terms.
• No cash value. Rewards and credits have no cash value and are non-transferable and non-exchangeable, except where required by applicable law.
• Changes. We may change, pause, or end the referral program, or change its terms, at any time.

10. Your content and intellectual property

You own your content. You retain ownership of the care logs and Moments you create. We do not claim ownership of them.

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, display, sync, and back up your content solely to provide the features you use (such as cross-device sync, photo backup, and AI Insights). This license is limited to your use of the Service and ends when you delete the content or your account, except for de-identified or aggregated data and for backups pending deletion.

We will not sell, license, publicly display, use for advertising, or use to train public or third-party AI models your Moments or care logs.

Our intellectual property. The Service (including its software, design, models, and the “diapr.ai” name and logo) is owned by us and protected by law. Except for the license in Section 2, these Terms grant you no rights to it. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

11. Third-party services

The Service relies on third parties, including Google (Firebase, Firestore, Google Cloud Storage), Stripe, Anthropic (which processes data to power our AI features), Apple, Google, and the app stores, each governed by its own terms. We are not responsible for the acts, omissions, outages, security incidents, pricing, or availability of those third parties, and their failure does not entitle you to a refund from us. You assume the risk of using those services. Separately, any connected app you authorize is a third party you have chosen and is governed by its own terms (see Section 6).

12. Disclaimer of warranties

13. Limitation of liability

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless diapr.ai and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and reasonable expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your breach of these Terms or of your representations (including the authority to record the child's data); (c) your violation of any law or the rights of any third party; or (d) the content you record or your use of the child's data. This does not apply to claims arising from our own gross negligence or willful misconduct.

15. Dispute resolution and arbitration

Please read this section carefully: it affects how disputes are resolved.

• Talk to us first. Before starting any formal proceeding, you agree to try to resolve the dispute informally by contacting us at [email protected] and allowing 30 days to resolve it in good faith.
• Binding arbitration. If we cannot resolve it, any dispute that is legally capable of being arbitrated will be resolved by binding arbitration on an individual basis, conducted under the applicable arbitration rules of the governing jurisdiction (Section 16). Both you and we are bound by this. It is mutual.
• Class-action and jury waiver. To the extent permitted by law, disputes will be resolved only on an individual basis, and you and we waive any right to participate in a class, collective, or representative action, and to a jury trial.
• Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing us with your name and account email; opting out will not affect any other part of these Terms.
• Where the law protects you. This section applies only to the extent permitted by applicable law. It does not remove any right you have to bring a claim in a small-claims court, before a consumer forum, or before a court or authority that your local law entitles you to use, and it does not waive any non-waivable consumer or statutory rights. In particular, several Canadian provinces (including Ontario, Quebec, and British Columbia) limit or bar mandatory arbitration and class-action waivers in consumer agreements; where that is the case, those limits govern and this section does not apply to you.

16. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules, and the venue for arbitration and, where a court is permitted, for litigation is Ontario, Canada, except that this choice of law does not deprive you of the protection of any mandatory consumer-protection or data-protection laws of the place where you live (for example, Canada's PIPEDA or Quebec's Law 25, the GDPR in the EU/UK, or applicable U.S. federal and state laws including COPPA). Those mandatory protections continue to apply to you.

17. Termination

By you. You may stop using the Service and delete your account at any time in the app. Deleting your account affects your cloud data as described in the Privacy Policy; your local, device-only data remains yours and on your device until you remove it.

By us. We may suspend or terminate your access if you breach these Terms, use the Service unlawfully or harmfully, fail to pay, where required by law, or where continued access poses a risk to the Service or others. Where practical we will give notice, but serious violations (such as illegal content, harassment, or security threats) may result in immediate termination without notice.

Survival. Sections that by their nature should survive (including Sections 4, 5, 6, 7, 9, 10, 12, 13, 14, 15, 16, and 19) survive termination.

18. Changes to these Terms or the Service

We may update these Terms or change the Service. For material changes to these Terms, we will give notice by email or in-app and, where required, at least 30 days before they take effect, and we will obtain fresh consent where the law requires it. If you continue to use the Service after the effective date, you accept the updated Terms; otherwise, stop using the Service and cancel. We may add, modify, or discontinue features; because diapr.ai is local-first, your existing local data remains yours.

19. General terms

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service and supersede prior agreements.
• Severability. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms; we may assign them, for example in connection with a merger or sale.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• No third-party beneficiaries, except as expressly stated (see Section 20).

20. Apple and Google app-store terms

If you download diapr.ai from the Apple App Store, you acknowledge that these Terms are between you and us only, not Apple; that Apple has no obligation to provide maintenance or support for the app; that, to the extent permitted by law, Apple has no warranty obligation and is not responsible for addressing any claims relating to the app; and that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on a U.S. Government restricted-parties list. If you download from Google Play, Google's terms also apply to that distribution.

21. How to contact us

diapr.ai
31 Baldwin St N, Whitby, Ontario L1M0A7, Canada
Support: [email protected]
Privacy: [email protected]

These Terms are provided in good faith. They are not legal advice.